SAM.gov was not built to be simple. Login.gov verification, entity validation, error codes with no explanation — it trips up business owners every day. Our Help Desk exists for exactly this. Tell us where you're stuck and we'll clear it, step by step.
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Reach us by phone, email, or chat and describe where you got stuck
A Certified Registration Specialist pulls up your record and finds the issue
We fix it, or walk you through exactly what's needed on your end
We confirm your registration is active, accurate, and compliant
Login.gov verification won't go throughIdentity proofing gets rejected or stalls with no clear reason why.
Entity Validation is stuck "In Progress"Your legal business name doesn't match what the IRS or D&B has on file.
Registration expired without warningYou lost eligibility for contracts and grants without realizing it lapsed.
A cryptic error code on submissionSAM.gov rejects your entry with a code and no plain-English explanation.
Banking / EFT information errorsYour electronic funds transfer details won't save or won't validate.
Not sure what to do nextYou've made it partway through and don't know if you did it right.
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