The Federal Service Desk (FSD) does have a support desk on their site open from Monday-Friday to help answer common questions asked. However, they DO NOT offer any filing assistance. FSD.gov is DIRECTLY linked to SAM.gov, so the support for both SAM and FSD are the same. Be careful of any emails that come from any domain that is NOT @fsd.gov or @sam.gov. Follow these steps below before you click any links;
- Read the fine print at the bottom of the email before anything else
- Be cautious clicking on links or downloading any attachments
- Check the email address of the sender. Any email from the Federal Government ends with a “.gov” or “.mil“, if not, then it is most likely a creative marketing email from a private organization offering services
- Be highly cautious taking any immediate actions from incoming calls or emails regarding any of these topics
- If you are unsure, feel free to reach out to USBRI for advice or assistance